Since 1987, the Wisconsin State Legislature recommends that water heater thermostats be set no higher than 125 degrees Fahrenheit in order to prevent severe burns and unnecessary energy consumption.
Always check the water before placing a child in the bathtub and never leave them alone or with other young children.
Even friendly dogs sometimes take exception to our employees getting too close to your yard or home. No matter how harmless a loose dog in the yard may seem, it could mean a serious bite or injury to our employee.
Please keep your dog under control at all times, especially when our employees are reading meters or servicing our equipment.
Authorized agents shall have access to customer's premises at all reasonable times for the purpose of reading meters, making repairs, making inspections, removing utility property, or for any other purpose incident to the service.
Maintain a clear path through your yard to the electric meter. It will help to keep the area in front of the meter open and free of vegetation or anything that can block a clear view of the dials.
Anyone in the state of Wisconsin who is digging, excavating or disturbing the soil is required by law to contact the Diggers Hotline at least three working days before beginning work.
For more information call the Wisconsin Digger Hotline call center toll-free at 1-800-242-8511.
Always report a power outage.
Check your breakers, and see if your neighbors have power.
During an outage, turn off electrical appliances and unplugging major electronics, including computers and televisions.
Have a storm kit prepared.
Learn how to use a generator safely.